HP Print and Scan Doctor

HP Print and Scan Doctor is a free tool for Windows to help resolve problems printing and scanning are standard, such as the hp print driver is missing or damaged, connectivity problems, the issue of the firewall, the error message scan, printer offline, and print jobs are stuck in the print queue.

HP Print and Scan Doctor

How Download and Install HP Print and Scan Doctor

HP Print and Scan Doctor

Install the HP Print and Scan Doctor on a computer that is connected to your printer.

  1. Turn on the printer and packed them into ordinary paper into the main tray.
  2. Download HP Print & Scan Doctor, and then follow the instructions to install and unlock tool.
  3. On the Welcome screen, click Start to look for your printer. Note: If your printer is not found, click my product is not listed, and then follow the instructions to troubleshoot connection problems.
  4. Click the name of your printer, and then click Next.
  5. Click Print or Scan Fix and fix.
  6. Review the status of any test results. - Printer passed the test. - Problems found and automatically corrected. - The check failed and required user action, but that step is skipped. - Problems found. Follow the instructions to resolve the issue.
  7. When you have a connection that functions with printers, you can run additional diagnostic information gathering, a printer, check the network status, and more. Access these features from the menu bar above.
  • Check the information and network status: click Network, and then click Show Info go to see the IP address of your computer, network signal strength, security type, and the Internet status. For a list of the nearest network and to know the network key, click Show Wireless Info.
  • Troubleshoot firewall: Click network, and then click Troubleshooting Firewall. Follow the instructions to resolve the issue of a firewall, or click the help of Firewall or Firewall Help Online for more information.
  • Access the router settings: click Network, and then click Open the Router's Web page to view and change the network name and password, and to check the router's firmware updates.
  • Print diagnostic report and clean or align the printhead: click Printer, and then click Printer Services.
  • Check the level and information on ink cartridges and toners: click Printer, and then click the Level of supply. Discover also the number of ink and toner cartridges, the warranty status, and date of installation.
  • Get hardware and software printer: Click Printer, and then click Advanced Printer Data to find the serial number, warranty status, versions of software and firmware, and information on the printhead.
  • Check the ePrint printers, applications, and account status HP Instant Ink (network printer): click Printer, and then click Web service to see cloud printing ePrint account information and registration status Instant Ink. To get your claim code your printer, click the Print Instruction Page ePrint.
  • Open the web-based software printer (network printer): click Printer, and then click Open Printer Web page to access the advanced printer setting in the embedded Web Server.
  • Reset the printer memory or hard disk: click Printer, and then click to select the Reset option reset related to your problem.

Solve problems using the Printer Offline HP Print and Scan Doctor

  1. Download HP Print and Scan of the Doctor. If you've started downloading, then continue.
  2. Install HP Print & Scan Doctor File from the download location on your computer partition.
  3. After HP Print & Scan Doctor opens, click Start, and then select your printer.
  4. If your printer is not listed, turn and click Retry.
  5. If there are connection problems, follow the instructions on the tool.
  6. If the screen displays a request to enable updates to the printer, click Yes and continue.
  7. If the screen displays a request to make your printer the default printer, click Yes and continue.
  8. If you are still encountering problems, please follow the printer offline HP Printer-Printer is Offline (Windows)

Diagnosis and fix one of the issues the following error messages or scanning using HP Print and Scan Doctor

  • An error occurred while communicating with the scanning device
  • An error occurred while interacting with the HP imaging device
  • Computer not found
  • There is no computer Detected
  • Scan to the laptop is currently not available
  • Scan to computer no longer activated
  • The Scan Failed
  • Scanner not found
  • The scanner is not reachable
  • The scanner could not be initialized

Follow the steps below to resolve the issue scanning using HP Print and Scan Doctor

  1. Download HP Print and Scan Doctor.
  2. Run the HP Scan & Doctor file from the download location on your computer.
  3. After HP Print & Scan Doctor opens, click Start, and then select your printer.
  4. If your printer is not listed, turn and click Retry.
  5. If there are connection problems, follow the instructions on the tool.
  6. Click Fix Scanning.